FAQ

Can I get a custom made show lead?

Of course! I can make you a lead exactly how you like it!
Contact me at showleads@littlewind.net with your wish.

How can I choose the best style of lead?

It can be difficult to find best option. Send me an email and we’ll talk it through.

Help! My dog ate my favorite show lead, is there anything that can be done?

No kidding! This has happened to others too… Send me a pic of the lead so I can help you out.
If it is a small dent, I may be able to fix it. In bigger problems, I can remake the lead for you.

What are your payment options?

  • Paypal
  • Bank Transfer (request via email)

How long is the processing time?

I will ship ready leads within 1-3 days of receiving payment.
Custom orders will take 1-3 weeks to be made, but if you need it quicker, let me know! Sometimes it only takes a few days.

How much is the shipping fee?

In Finland, shipping is 3 eur for unsigned post and 12 eur for signed post with tracking.
In overseas, shipping is usually 17 eur for signed post with tracking.
It is possible to send items with unsigned post without tracking, but I can’t replace items lost in mail without tracking, so signed post with tracking is recommended.

It is also possible to collet the lead at Espoo, Finland or at local shows if I have a sales booth.

How long are the estimated shipping times?

To Finland, post takes usually 1-3 business days.
To Europe, post takes usually 3-5 business days.
To North America, post takes usually 5-10 business days.

I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

If you can’t find shipping for your country, send me an email at showleads@littlewind.net and I can add it to the list.

What about customs and import taxes?

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Do you accept returns or exchanges?

I gladly accept returns and exchanges.
Contact me before shipping the item back.
Buyer is responsible for return postage.

Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Contact Information

LittleWind
VAT Number FI24964277

Keihäsrinne 22 L
02610 Espoo
Espoo, Finland
showleads@littlewind.net